Assistant Store Manager - Monaco

About the role

Zegna is looking for an Assistant Store Manager in Monaco to act as the Store Manager's second-in-command. The role helps achieve business objectives, builds relationships with Zegna customers and promotes the brand's values and ambitions. It is a hands-on position in which every challenge and opportunity helps you realise your full potential.

Key responsibilities

• Achieve individual daily, weekly, monthly and yearly sales targets and KPIs.
• Support the Store Manager by supervising staff, giving feedback, drafting effective schedules and ensuring optimal productivity.
• Foster marketing initiatives through collaboration with the Store Manager and local Marketing and CRM.
• Champion and deliver a customer-centric culture.
• Identify training needs and coach and train the store team.
• Help recruit and onboard new talent and keep the team motivated and engaged.
• Work with the Store Manager on product and collection feedback, stock situations, consolidation and transfers.
• Assist with implementing and maintaining visual merchandising design and display guidelines.
• Ensure the team, store experience and operations follow Company Guidelines and the Zegna Code of Ethics.
• Implement health and safety regulations and supervise attendance at H&S training courses.
• Promote the use of digital services to increase business opportunities and improve customer service.

Required profile

• Dynamic in-store salesperson and inspiring team leader.
• Entrepreneurial mindset and strong people skills with an intuitive sense of hospitality.
• Reliable and calm in a crisis, performance-driven and detail-oriented.
• At least 3 years of experience in the hospitality or luxury industry.