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Client Advisor (Russian Speaker) – Monaco – Fixed‑term
Prada Group · Monte-Carlo
Description du poste
About the role
Prada is seeking a Client Advisor who speaks Russian to join its Monaco boutique for a three‑month fixed‑term contract (June‑August). The Advisor will act as a brand ambassador, delivering an exceptional luxury experience and driving sales while building lasting client relationships.
Key responsibilities
- Create a welcoming environment and follow the "client journey ceremony" to meet client needs.
- Capture and manage client data in the company CRM to personalize future interactions.
- Promote an Omni‑Channel mindset and collaborate with colleagues across departments.
- Provide in‑store service, cross‑sell products, and achieve individual sales targets and KPIs.
- Stay informed on fashion trends, competitors, and product knowledge.
- Handle customer complaints in partnership with the line manager.
- Maintain visual standards, shop‑floor organization, and security procedures.
Required profile
- Passion for luxury fashion, art, and design.
- Experience building long‑lasting client relationships.
- Strong communication and interpersonal skills.
- Ambitious, resilient, self‑motivated and results‑driven.
- Fluent in French and English; Russian is a significant plus.
Required skills
- Proficiency with CRM tools for client data management.
What we offer
- Opportunity to work in an international, creative environment.
- Exposure to a leading luxury brand and its portfolio.
- Inclusive workplace that values talent and professional growth.
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Prada Group
Monte-Carlo
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