French Bilingual Odoo & IT Systems Administrator

About the role

We are seeking a French‑bilingual Odoo & IT Systems Administrator to join a dynamic team of 60‑70 internal staff in Chelles, France. The role combines daily help‑desk support, Odoo ERP management, and the implementation of cloud and AI‑driven tools to streamline internal processes.

Key responsibilities

• Provide first‑line IT support to internal users, troubleshooting hardware and software issues.
• Manage the help‑desk ticketing system and ensure timely resolution for all staff.
• Maintain, customize, and optimize Odoo ERP, including building apps, workflows, and automations.
• Drive process improvements by introducing new cloud solutions and AI integrations.
• Apply AI prompting techniques to enhance workflow efficiency and project delivery.
• Perform system‑administration tasks such as managing user access, permissions, and security settings across the organization.
• Collaborate with IT and project teams to deliver tasks on schedule.
• Document IT procedures, incidents, and resolutions for future reference.

Required profile

• Fluent in Metropolitan French (spoken and written) for effective communication with French‑market stakeholders.
• Minimum 2 years of hands‑on experience with Odoo ERP, including app development and workflow management.
• Proven background in IT support/help‑desk and system administration.
• Comfortable using AI tools, cloud platforms, and AI prompting.
• High integrity, ability to pass enhanced background checks, and strong problem‑solving mindset.
• Excellent organizational and communication abilities, capable of handling multiple requests independently.

Required skills

• Odoo ERP (app building, workflow configuration)
• IT support / help‑desk operations
• System administration (user access, permissions, security)
• AI tools and prompting
• Cloud solutions

What we offer

• Health insurance coverage for eligible locations
• Permanent remote work arrangement
• Immediate hiring for qualified candidates